For many customers, all they wish is for their car to be repaired right first time, on time. A simple request but one that needs a number of elements to be right. None more so than effective workshop management.
We provide the support and advice to ensure that your workshop runs smoothly and both utilisation and productivity improved.
Over recent years we have:
- Developed full workshop loading and management systems
- Created best practice workshop management processes
- Produced quality checking system to improve right first time
- Created a technician team working process to improve throughput and quality.
“Customers want a ‘great’ service.”