Category Instant Feedback

Instant feedback has worked fantastically well for our business since implementing it a year ago. It drives the importance of customer feedback for our staff members and provides feedback you would never see without this great tool. Our overall satisfaction score as a dealership has increased by 5%, this happened almost immediately after we started…

Listening to customer feedback can sometimes be difficult! Instant Feedback gives us the bigger picture in real time which shapes our customer focus, why wouldn’t you want that?

I can highly recommend ‘Instant Feedback’ as a tool to enhance customer service providing Instant customer information that improves the customer experience