General Sales Manager – BMW UK Dealer

Instant feedback has worked fantastically well for our business since implementing it a year ago. It drives the importance of customer feedback for our staff members and provides feedback you would never see without this great tool. Our overall satisfaction score as a dealership has increased by 5%, this happened almost immediately after we started using Instant feedback. It’s a great way to educate your customers of a shortly arriving brand questionnaire, address any customer issues early & share some valuable customer verbatim with your team.